STAR Method
THE STAR INTERVIEW
STAR – DEFINITION
Situation: Describe the context within which you performed a job or faced a challenge at work. For example, perhaps you were working on a group project, or you had a conflict with a coworker. This situation can be from a work experience, a volunteer position, or any other relevant event. Be as specific as possible.
Task: Next, describe your responsibility in that situation. Perhaps you had to help your group complete a project under a tight deadline, resolve a conflict with a coworker, or hit a sales target.
Action: You then describe how you completed the task or endeavored to meet the challenge. Focus on what you did, rather than what your team, boss, or coworker did. (Tip: Instead of saying “We did xyx,” say “I did xyz.”)
Result: Finally, explain the outcomes or results generated by the action taken. You might emphasize what you accomplished, or what you learned.
Q & A – STAR
Question 1: Tell me about a time you had to complete a task under a tight deadline. Describe the situation and explain how you handled it.
Answer : While I typically like to plan my work out in stages and complete it piece by piece, I can also achieve strong work under a tight deadline.
Once at a former company, an employee left days before a big project of his was due. I was asked to take it over, with only a few days to learn about and complete the project. I created a task force, delegated work, and we all completed the assignment with a day to spare. I think I tend to thrive under tight deadlines.
Question 1 : Tell me about a time you had to complete a task under a tight deadline. Describe the situation and explain how you handled it.
Answer : While I typically like to plan my work out in stages and complete it piece by piece, I can also achieve strong work under a tight deadline.
Once at a former company, an employee left days before a big project of his was due. I was asked to take it over, with only a few days to learn about and complete the project. I created a task force, delegated work, and we all completed the assignment with a day to spare. I think I tend to thrive under tight deadlines.
Question 2 : What do you do when a team member refuses to complete his or her portion of the work?
Answer : When there are team conflicts or issues, I always try my best to step up as team leader if needed. I think my communication skills make me an effective leader and moderator. For example, once I was working on a team project and two of the team members got into an argument and both refused to complete their assignments. They were both dissatisfied with their workloads so I arranged a team meeting where we rearranged the assignments for the team. This made everyone happier, more productive, and our project was a success.